Welcome to M & G Apartment and Suites. By accessing or using our website, booking a stay, or visiting our premises, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. General Information
M & G Apartment and Suites operates premium short-stay and long-stay accommodations located at:
No. 9 Jude Okasili Street, Opp. Police Headquarters, DDPA Estate, Asaba, Delta State.
These terms govern your use of our services, website, and on-site facilities.
2. Booking and Reservation
- All reservations are subject to availability and confirmation.
- Guests must be at least 18 years old to book a room.
- A valid means of identification and payment must be provided upon check-in.
- We reserve the right to refuse any booking at our sole discretion.
3. Check-In and Check-Out Policy
- Check-In Time: 12:00 PM
- Check-Out Time: 12:00 PM
- Early check-in or late check-out is subject to availability and may incur additional charges.
4. Payment Policy
- All rates are quoted in Naira (₦) and are subject to applicable taxes and service charges.
- Full payment may be required at the time of booking or upon arrival.
- We accept cash, bank transfers, and major debit cards.
5. Cancellation and Refund Policy
- Cancellations made 48 hours or more before check-in may be eligible for a refund or rescheduling.
- No-shows or cancellations within 48 hours are non-refundable.
- For group bookings or extended stays, custom cancellation terms may apply.
6. Guest Conduct
- Guests are expected to conduct themselves respectfully at all times.
- Illegal activities, disturbances, or damage to property will result in eviction without refund.
- Smoking is not allowed in non-smoking rooms. Violations may incur cleaning fees.
7. Damage and Loss
- Guests are responsible for any damage caused to the property during their stay.
- M & G Apartment and Suites is not liable for loss or damage to personal belongings unless stored in provided safes.
8. Internet and Facility Use
- Complimentary Wi-Fi is provided for guests. Speed and availability may vary.
- Use of facilities such as parking, lounge, or dining areas must be in accordance with posted rules.
9. Privacy Policy
We value your privacy. Any personal information provided during your booking or stay is handled securely and will not be shared with third parties except as required by law or with your consent.
10. Modifications to These Terms
M & G Apartment and Suites reserves the right to update or change these Terms of Service at any time. Continued use of our services constitutes acceptance of any changes.
11. Contact Us
For inquiries, bookings, or support, please contact us at:
📞 08137141929, 09121209462
📧 contact@mandgsuites.com
📍 No. 9 Jude Okasili Street, Opp. Police Headquarters, DDPA Estate, Asaba, Delta State.